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FAQs
When will my order ship?
Orders placed before 12pm PST ship the same business day. Tracking numbers arrive via email once the label is created (please allow up to 24 hours for the carrier to scan the package).
Where do you ship?
Goldys ships to all U.S. states where federally compliant hemp products are permitted. Enter your ZIP code at checkout to confirm availability—our system blocks restricted states automatically.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also log into your Goldys account to view all past orders and live delivery updates.
Do you offer refunds or replacements?
Absolutely. Reach out within 100 days of delivery and we’ll arrange a replacement, store credit, or refund—whatever helps you fall in love with Goldys.
Will Goldys products show up on a drug test?
Yes. Our products contain cannabinoids that metabolize as THC. If you’re subject to drug testing for THC, we recommend skipping Goldys products.